Privacy Policy

This Privacy Policy explains how SnapCard Labs LLP ("SnapCard Labs", "we", "us", or "our") handles information in connection with our corporate website at snapcardlabs.com (the "Site"). By using the Site, you agree to this Policy.

1. Scope

This Policy covers the marketing Site only. Our products — including usesnapcard — are governed by their own privacy policies presented within each product.

2. Information we collect

• Information you give us. If you contact us (for example by email or a contact form), we receive your name, email address, and the contents of your message.
• Usage data. We may use privacy-friendly, cookieless analytics to understand aggregate traffic (such as page views and referrers). This does not identify you personally.
• Technical data. Our hosting and content-delivery providers process standard server logs (such as IP address and browser type) to serve and secure the Site.

3. How we use information

• To respond to your enquiries and provide support.
• To operate, secure, and improve the Site.
• To comply with legal obligations.

We do not sell your personal information.

4. Cookies

The Site aims to be cookie-light. We do not use advertising or cross-site tracking cookies. Any analytics we use is designed to be cookieless. If this changes, we will update this Policy and, where required, request your consent.

5. Sharing

We share information only with service providers who help us operate the Site (such as hosting, content delivery, and, if enabled, a contact-form provider), and only as needed to perform those services. We may also disclose information where required by law.

6. Data retention

We retain enquiry emails for as long as needed to address your request and for our legitimate business records, after which they are deleted or anonymised.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at hello@snapcardlabs.com.

8. Security

The Site is served over HTTPS. We take reasonable measures to protect information, though no method of transmission or storage is completely secure.

9. Children

This Site is not directed at children and does not knowingly collect personal information from them. Where our products serve younger learners, applicable protections are addressed in those products' own policies.

10. Third-party links

The Site links to external sites, including our product sites. We are not responsible for the privacy practices of those sites; please review their policies.

11. Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

12. Contact

Questions about this Policy? Email hello@snapcardlabs.com, or write to SnapCard Labs LLP, Bhagalpur, Bihar, India.